Privacy Policy

Last update: October 9, 2025

1. Data controller

Titular: Havitec Professional Services, S.L. — CIF: B66694290
Home: Carrer Maximí Fornés, 23 – 08191 – Rubí (Barcelona)
Email: info@havitec.com
Tel.: 930 18 16 20
Web: www.havitec.com

We process your data in accordance with the GDPR and the Lopdgdd.

2. Data we process and how we obtain it

• Contact/review/appointment forms: name, email, telephone number, subject, message and, where applicable, property details.

• Newsletter/commercial communications (if applicable): name and email.

• Web browsing: IP, device identifiers, pages visited and metrics (see Cookie Policy).

• Contractual relationship: data necessary to provide services and bill.

3. Purposes and legal bases

• Respond to queries and requests.
  Base: consent (art. 6.1.a GDPR) and/or pre-contractual measures (art. 6.1.b).

• Provision of services and administrative/accounting management.
  Base: execution of contract (art. 6.1.b) and legal obligation (art. 6.1.c).

• Ethical channel (communications and complaints).
  Base: compliance with a legal obligation.

• Commercial communications (if you subscribe or are a customer).
  Base: consent (art. 6.1.a) or legitimate interest in previous clients, with the right to object (art. 21 LSSI).

• Site security and analytics.
  Base: legitimate interest (art. 6.1.f) and consent for non-necessary cookies (art. 6.1.a).

4. Conservation periods

We keep the data for as long as necessary for each purpose and legal deadlines applicable. Marketing data is retained until you withdraw your consent u opponents. The information of the ethical channel The time essential for the investigation and, where appropriate, compliance with legal responsibilities is conserved.

5. Recipients

• Public administrations and financial entities when there is a legal obligation or payment management.

• Treatment managers (hosting, CRM, analytics, IT support, email marketing, etc.) under contracts of art. 28 GDPR.

• No international transfers are made, except to third parties whose tools involve it (e.g. Google), in which case the adequate guarantees.

6. Rights of users

You can exercise access, rectification, deletion, opposition, limitation and portability, y withdraw consent in info@havitec.com or in writing to the address of the person responsible. Likewise, you can complain to the AEPD (www.aepd.es).

7. Minors

We do not process data of minors 14 years without the consent of their legal representatives. If we detect unauthorized data, we will delete it.

8. Cookies

Consult the Cookies policy for information on the use of these technologies.

Basic information (summary):
Responsible: Havitec Professional Services, S.L. — CIF: B66694290
Additional notable main purpose: manage the ethical, communication and complaints channel.
Legitimation: compliance with legal obligation; contract execution; consent; legitimate interest.
Recipients: No data will be transferred to third parties except legal obligation and data processors. No international transfers will be made other than those derived from third-party tools with adequate guarantees.
Rights: access, rectification, deletion and other indications; contact: info@havitec.com; AEPD: www.aepd.es.
More info: www.havitec.com.